Ongoing support

AEM Ongoing Services: your AEM partner, every day.

Prolifico Digital's AEM Ongoing Support extends your team with dedicated expertise in development, QA, release management and beyond. Flexible, cost-effective and highly responsive.

Why Prolifico

Why partner with Prolifico for AEM Ongoing Support?

Your Adobe Experience Manager platform is the backbone of your digital experience. Keeping it secure, scalable and aligned with business goals requires more than occasional attention.

Key outcomes

  • Cost-effective expertise: avoid the overhead of building large in-house teams.
  • An extension of your team: we integrate into your workflows and communication.
  • Highly responsive: fast resolution and proactive monitoring.
  • Flexible engagements: tailor support to your changing needs.
A structured, responsive approach

We don't just close tickets.

Prolifico partners with you as a long-term extension of your digital team.

  1. Onboarding & alignment

    We learn your AEM environment, team structures and priorities.

  2. Proactive team approach

    Experts recommend technical approach, maintainability and user experience.

  3. Continuous improvement

    Rapid development and testing for new experiences released to stakeholders.

  4. Flexible & scalable team

    Scale up for projects such as new sites, rebrands and large enhancements, then scale back down.

What's included

Flexible engagements, tailored to your team.

Choose the right mix of services for your objectives.

AEM development

Feature enhancements, bug fixes and component updates.

Quality assurance

Manual and automated testing for ongoing releases.

Release management

Coordinated deployments with CI/CD integration.

Requirements definition

Business analysis to translate needs into actionable backlog items.

Performance tuning

Continuous optimization of your AEM platform.

Integration support

Support for Adobe and third-party integrations.

Let's talk support

Tell us about your platform and priorities.

FAQ

Frequently asked questions

What does AEM Ongoing Support include?

Development, QA, release management, requirements definition, performance tuning and integration support, scaled to your needs.

Can the team scale up for projects?

Yes. You can scale up for new sites, rebrands or large enhancements and scale back down afterwards.