Public sector

Make official information easier to find, understand, and act on.

Prolifico is an Adobe-focused implementation firm for state and local government. We pair Adobe Brand Visibility, Adobe Experience Manager and Adobe Analytics with the strategy, deployment and measurement agencies need to serve constituents well.

What's my agency presence on AI engines?
All engines mentions5,120▲ 4.6%
Google AI mentions1,128▲ 3.1%
ChatGPT mentions870▲ 2.2%
Your agency58%
Peer agency A44%
Peer agency B31%

Illustrative sample data. Not client results.

Add FAQs to the service page to mirror common question-and-answer patterns in LLM responses.
25+clients configured on Adobe Brand Visibility

Experience you can rely on

Prolifico has configured Adobe Brand Visibility for more than 25 clients and is one of the leading Adobe Brand Visibility partners specializing in this solution.

See our Adobe Brand Visibility experience

Honolulu HHS is a mock agency built for this demo. All data shown is sample data. Watch on YouTube (opens in a new tab)
Chapters (9)
  1. 0:00 Residents ask AI, not search
  2. 0:32 Adobe + Prolifico
  3. 0:46 Where your agency stands
  4. 1:02 Comparing with peers
  5. 1:13 Prompt strategy
  6. 1:24 What AI agents read on your site
  7. 1:41 Summaries AI can understand
  8. 2:01 Recovering hidden content
  9. 2:14 Six weeks to a working AEO program
See it in action

Adobe Brand Visibility for public sector, in under three minutes.

Residents ask ChatGPT, Google AI Mode and other assistants, and the answer might not come from your agency. See how an agency measures what AI says, finds the sources it cites instead, and fixes the gaps without changing its CMS.

  • Share of voice in AI answers and AI agent traffic to your site
  • How your agency compares with peers in AI answers
  • Which pages AI agents read, and which they miss
  • AI-ready summaries delivered only to AI agents
  • Recovering content AI agents can't see because it loads with JavaScript
  • Prolifico's six-week launch and ongoing support
The visibility landscape has changed

AI search is becoming a new front door to your agency.

AI is changing how people find public services

Residents increasingly ask AI assistants about eligibility, benefits, permits, deadlines and forms before they ever reach your website.

Gaps produce outdated or unofficial answers

Gaps in agency AI visibility can lead to outdated, incomplete or unofficial answers about the services you deliver.

Agencies that start now lead

Public agencies that build LLM visibility programs now can improve how their services are found, cited and accurately explained in AI-generated answers.

Adobe services for government

The Adobe Experience Cloud capabilities public agencies use most.

Adobe Experience Manager

Create, govern and deliver accessible digital content across websites, portals and other channels, with AEM Sites and Assets strategy, migration, Edge Delivery Services, cloud modernization and ongoing support.

  • Accessible service delivery: fast, mobile-friendly sites and portals built for Section 508 and WCAG
  • Consistent content across programs: shared components, templates, assets and governance
  • Faster publishing: move legacy sites to a scalable cloud platform
AEM Sites

Adobe Analytics

Adobe Analytics and Customer Journey Analytics help agencies understand how people use websites and digital services, from measurement strategy to dashboards and ongoing optimization.

  • Digital service performance: task completion, abandonment, self-service adoption, site search
  • Constituent journey insight: where people struggle across pages and channels
  • Trusted measurement: governed data collection and consistent KPIs
Adobe Analytics
Focus area

Health and Human Services agencies

Medicaid, SNAP, TANF, child support, child welfare and more: the programs residents depend on most are the hardest to see in AI search. We built a dedicated program for state HHS agencies.

  • Program-by-program prompt libraries, including county-level views
  • Medicaid work-requirements readiness ahead of January 1, 2027
  • Six AI-search challenges facing HHS agencies, with what to do about each
Agency staff and consultants reviewing a visibility dashboard.
AEM for government

Accessible by design: Section 508 and WCAG for your AEM sites.

Public websites must work for everyone. Prolifico builds and remediates AEM Sites with accessibility designed in, so constituents can use every service and authors can keep it that way.

  • Accessibility audit: review templates, components and content against Section 508 and WCAG 2.x success criteria, with a prioritized remediation plan.
  • Accessible components and templates: semantic markup, keyboard navigation, focus management, color contrast and ARIA built into AEM components and Edge Delivery blocks.
  • Testing and remediation: automated and manual testing, including assistive technology checks, with fixes delivered by our developers.
  • Authoring guardrails: alt text, heading structure and link-text prompts and governance so new content stays accessible.
  • Documents and media: guidance for accessible PDFs, forms, captions and transcripts delivered through AEM Assets.
People using assistive technology to access a website.
Built for government

Large or small. One agency or many.

Prolifico's Launch and Support services for Adobe Brand Visibility work for governments of any size, from a single agency or department to a coordinated statewide program.

Whether we're working with one agency or many, each organization receives a structured approach tailored to its services, constituents, priorities and digital presence. It's easy to start small, add agencies or prompts over time, and build a consistent, scalable approach to improving the visibility and accuracy of government information in AI-generated answers.

See the public sector program
Resident using a smartphone outside a government building.

Help constituents get accurate answers

Talk with our public sector team about launching Adobe Brand Visibility for your agency.

FAQ

Frequently asked questions

How does Prolifico help public agencies?

Prolifico helps state and local government make official information easier to find, understand and act on with Adobe Brand Visibility, Adobe Experience Manager and Adobe Analytics.

Can one program cover several agencies or departments?

Yes. Services work for a single agency or a coordinated statewide program, and agencies, domains or prompts can be added over time.

Do you help with Section 508 and WCAG accessibility on AEM?

Yes. Prolifico audits, builds and remediates AEM Sites for Section 508 and WCAG, including accessible components, testing and authoring guardrails.

What public information can be monitored in AI answers?

Eligibility, benefits, permits, deadlines, forms, locations and service changes, plus current events, emergencies, public health, elections and policy changes.